Administrative Efficiency and Service Delivery in Public Institutions in Nigeria

Abstract

Administrative efficiency has become a central concern in contemporary public administration due to its direct influence on the quality and effectiveness of public service delivery. In Nigeria, public institutions serve as the primary vehicles through which government policies and development programmes are implemented. However, the persistent challenges of corruption, bureaucratic bottlenecks, inadequate human resource capacity, poor accountability systems, political interference, and weak institutional structures have significantly affected the performance of public institutions. This study examines the relationship between administrative efficiency and service delivery in Nigerian public institutions using a qualitative documentary research design anchored on Max Weber's Bureaucratic Theory.