{"id":4415,"date":"2025-06-18T18:33:58","date_gmt":"2025-06-18T18:33:58","guid":{"rendered":"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/"},"modified":"2025-06-18T19:59:54","modified_gmt":"2025-06-18T19:59:54","slug":"determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2","status":"publish","type":"post","link":"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/","title":{"rendered":"DETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de l\u2019H\u00f4pital g\u00e9n\u00e9ral de r\u00e9f\u00e9rence de TSHIKAPA"},"content":{"rendered":"

This article was originally published as: DETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de l\u2019H\u00f4pital g\u00e9n\u00e9ral de r\u00e9f\u00e9rence de TSHIKAPA<\/strong><\/p>\n

Original Article Link: Read Original Article<\/a><\/p>\n

Download PDF: Click Here to Download PDF<\/a><\/p>\n

Abstract<\/h2>\n

La relation th\u00e9rapeutique demeure une pr\u00e9occupation fondamentale de prestataires dans les structures sanitaires. Les donn\u00e9es ont \u00e9t\u00e9 r\u00e9colt\u00e9es dans une structure sanitaire de la ville de Tshikapa offrant les diff\u00e9rents services de soins, en recourant \u00e0 un questionnaire guide d’interview, sur une population de 26 prestataires. Les r\u00e9sultats indiquent que la mauvaise qualit\u00e9 de la relation soignant-soign\u00e9 est li\u00e9e aux facteurs suivants : le sexe f\u00e9minin (53,3%), la tranche d’\u00e2ge de moins de 29 ans \u00a0(43,3,5%), le niveau d’\u00e9tude A1 (46,6%) ; l’exp\u00e9rience professionnelle de 1 \u00e0 5ans (36,3%) ; la religion: Autres(40%) ; le mari\u00e9 (43,4%) ; Ethnie Pende (40%) ; la stigmatisation (40%) ; situations financi\u00e8res (20 %) ; faible \u00a0revenu (10%) ; s\u00e9curit\u00e9 personnelle(10 %) ; Ces r\u00e9sultats plaident de l’implication de l’Etat, partenaires et Autres Organisations \u00a0internationales et Agences des Nations Unies pour une assistance urgente et soutenir les structures sanitaires en vue de relever les d\u00e9fis actuels dans nos structures de soins dans cette province.<\/p>\n

Authors<\/h2>\n
    \n
  • STANISLAS KANDE NSENDA WETU BONSO (ISTM TSHIKAPA)<\/li>\n<\/ul>\n

    Keywords<\/h2>\n

    D\u00e9terminants, Qualit\u00e9, Relation soignant-soign\u00e9, Structure sanitaire.<\/p>\n

    References<\/h2>\n
      \n
    1. Notre enqu\u00eate men\u00e9e dans la structure sanitaire Urbano-rurale de la ville de Tshikapa \u00e0 savoir l’HGR\/TSHIKAPA au cours de la p\u00e9riode allant du 15 janvier au 15 juin 2023<\/li>\n
    2. BOURGON, application et mise en \u0153uvre des connaissances re\u00e7ues \u00e0 l’\u00e9cole sur la qualit\u00e9 de la relation soignant-soign\u00e9 et ses facteurs dans le domaine de la sant\u00e9, Collection et analyse, Zambie (2013), p 85<\/li>\n
    3. BREDA, Soins en milieu hospitalier, 1977, p14<\/li>\n
    4. COULONS, un flot de normes d’assimiler et de reproduire l’acteur social, B\u00e9nin (1987), p 14. (1987).<\/li>\n
    5. GORDON ET STELLING, Relation soignant-malade, 2013, p.56<\/li>\n
    6. RANASINGLE et col, comp\u00e9tence sp\u00e9cifique envers les patients dans la relation d’aide, (2010), p 21.<\/li>\n
    7. SIVADOUE et al, besoin de s\u00e9curit\u00e9 et d’efficacit\u00e9 des soignants qu’apporte la stabilisation dans les relations humaines, Cameroun (2012), p 32.<\/li>\n
    8. STELING, R\u00e9ception des malades \u00e0 l’h\u00f4pital, 2000, p. 33<\/li>\n
    9. Curchod, C. Relations soignants-soign\u00e9s : pr\u00e9venir et d\u00e9passer les conflits, Elsevier Masson, ann\u00e9e 2009. 212 pages.<\/li>\n
    10. L\u00e9geron, P. Le stress au travail, Odile Jacob, ann\u00e9e 2014, 200 pages.<\/li>\n
    11. Marin, C. Hors de moi, Paris, Allia, ann\u00e9e 2008, 126 pages.<\/li>\n
    12. Sicard, D. L’\u00e9volution \u00e9thique \u00e0 l’h\u00f4pital \u00e0 l’heure de la tarification \u00e0 l’activit\u00e9, Ethique et sant\u00e9, Paris, Elsevier Masson vol 7 n\u00b03, Septembre 2010,172 pages.<\/li>\n
    13. Luminet, O. Psychologie des \u00e9motions, Nouvelle perspective pour la cognition, la personnalit\u00e9 et la sant\u00e9, Bruxelles, De Boeck, ann\u00e9e 2013, 317 pages.<\/li>\n
    14. Donati, C. Le stress intelligent, Cahors, Demos, F\u00e9vrier 2002, 198 pages.<\/li>\n
    15. Canou\u00ef, P et allii,Le burn-out \u00e0 l’h\u00f4pital. Le syndrome d’\u00e9puisement professionnel des soignants, Paris,Elsevier Masson, 5\u00e8me \u00e9dition, Septembre 2015,191 pages.<\/li>\n
    16. Manoukian, A. La relation soignant-soign\u00e9, France,Lamarre, ann\u00e9e 2012.<\/li>\n
    17. Revues :<\/li>\n
    18. Bourgeois, F. Quand les soins infirmiers produisent de la violence. Revue de l’infirmi\u00e8re n\u00b0219, mars 2016. 54 pages.<\/li>\n
    19. Bourgeois, F. Violences et soins. D\u00e9finir et rep\u00e9rer les situations de soins sources de violence, La revue de l’infirmi\u00e8re n\u00b0217, Janvier 2016. 54 pages.<\/li>\n
    20. Le Grand-Sebille, C. Formes et raisons de la violence \u00e0 l’h\u00f4pital, Bientraitance et relation de soins, Soins n\u00b0805. Paris, Elsevier Masson, mais2016. 59 pages.<\/li>\n
    21. Br\u00eame, V et allii. La violence \u00e0 l’h\u00f4pital. Pr\u00e9vention et gestion de la violence en milieu hospitalier : quel r\u00f4le pour le cadre ? Soins cadres n\u00b084. Novembre 2012. 61 pages.<\/li>\n
    22. Sites internet :<\/li>\n
    23. Giorgio, M.Pr\u00e9venir la violence chez les soignants \u00e0 l’h\u00f4pital, 4 mars 2018<\/li>\n
    24. http:\/\/www.atousante.com\/actualites\/prevenir-violence-soignants-hopital\/<\/li>\n
    25. Association contre la violence et intervention. Qu’est-ce que la violence ? https:\/\/avif.weebly.com\/quest-ce-que-la-violence.html.<\/li>\n
    26. Martel, B. L’agressivit\u00e9 \u00e0 l’oppos\u00e9e de la violence.<\/li>\n
    27. http:\/\/pedagopsy.eu\/agressivite_violence.html<\/li>\n
    28. Da silva, M. Psychologie de la sant\u00e9, Cours IFSI Mulhouse, ann\u00e9e 2016-2017.<\/li>\n
    29. Da Silva, E. La dynamique dans la relation de soins, Cours IFSI Mulhouse, ann\u00e9e 2016-2017.<\/li>\n
    30. Beirnaerdt, S. La dynamique dans la relation de soin, Cours IFSI Mulhouse, ann\u00e9e 2016-2017.<\/li>\n
    31. Livres :<\/li>\n
    32. Curchod, C. Relations soignants-soign\u00e9s : pr\u00e9venir et d\u00e9passer les conflits, Elsevier Masson, ann\u00e9e 2009. 212 pages.<\/li>\n
    33. L\u00e9geron, P. Le stress au travail, Odile Jacob, ann\u00e9e 2014, 200 pages.<\/li>\n
    34. Marin, C. Hors de moi, Paris, Allia, ann\u00e9e 2008, 126 pages.<\/li>\n
    35. Sicard, D. L’\u00e9volution \u00e9thique \u00e0 l’h\u00f4pital \u00e0 l’heure de la tarification \u00e0 l’activit\u00e9, Ethique et sant\u00e9, Paris, Elsevier Masson vol 7 n\u00b03, Septembre 2010,172 pages.<\/li>\n
    36. Luminet, O. Psychologie des \u00e9motions, Nouvelle perspective pour la cognition, la personnalit\u00e9 et la sant\u00e9, Bruxelles, De Boeck, ann\u00e9e 2013, 317 pages.<\/li>\n
    37. Donati, C. Le stress intelligent, Cahors, Demos, F\u00e9vrier 2002, 198 pages.<\/li>\n
    38. Canou\u00ef, P et allii,Le burn-out \u00e0 l’h\u00f4pital. Le syndrome d’\u00e9puisement professionnel des soignants, Paris,Elsevier Masson, 5\u00e8me \u00e9dition, Septembre 2015,191 pages.<\/li>\n
    39. Manoukian, A. La relation soignant-soign\u00e9, France,Lamarre, ann\u00e9e 2012.<\/li>\n
    40. Revues :<\/li>\n
    41. Bourgeois, F. Quand les soins infirmiers produisent de la violence. Revue de l’infirmi\u00e8re n\u00b0219, mars 2016. 54 pages.<\/li>\n
    42. Bourgeois, F. Violences et soins. D\u00e9finir et rep\u00e9rer les situations de soins sources de violence, La revue de l’infirmi\u00e8re n\u00b0217, Janvier 2016. 54 pages.<\/li>\n
    43. Le Grand-Sebille, C. Formes et raisons de la violence \u00e0 l’h\u00f4pital, Bientraitance et relation de soins, Soins n\u00b0805. Paris, Elsevier Masson, mais2016. 59 pages.<\/li>\n
    44. Br\u00eame, V et allii. La violence \u00e0 l’h\u00f4pital. Pr\u00e9vention et gestion de la violence en milieu hospitalier : quel r\u00f4le pour le cadre ? Soins cadres n\u00b084. Novembre 2012. 61 pages.<\/li>\n
    45. Revues num\u00e9riques :<\/li>\n
    46. Cit\u00e9 par Poizat, J-C. Le philosophoire. La violence.Ann\u00e9e 2013. 247 pages.<\/li>\n
    47. https:\/\/www.cairn.info\/revue-le-philosophoire-2000-3-page-43.htm?contenu=article<\/li>\n
    48. Balahoczky, M. La violence dans les soins : la rep\u00e9rer et la g\u00e9rer, revue m\u00e9dicale suisse n\u00b0 85, Novembre 2006.<\/li>\n
    49. https:\/\/www.revmed.ch\/RMS\/2006\/RMS-85\/31746<\/li>\n
    50. Chabrol, H. Les m\u00e9canismes de d\u00e9fenses, Recherches en soins infirmiers, ann\u00e9e 2005.<\/li>\n
    51. https:\/\/www.cairn.info\/revue-recherche-en-soins-infirmiers-2005-3-pages-31.htm<\/li>\n
    52. Mazaro, M. Qu’est -ce que la confiance ?Ann\u00e9e 2010.https:\/\/www.cairn.info\/revue-etudes-2010-1-page-53.htm<\/li>\n
    53. Textes officiels :<\/li>\n
    54. Minist\u00e8res des solidarit\u00e9s et de la sant\u00e9, La violence en milieu de sant\u00e9.<\/li>\n
    55. https:\/\/solidarites-sante.gouv.fr\/professionnels\/ameliorer-les-conditions-d-exercice\/observatoire-national-des-violences-en-milieu-de-sante\/onvs<\/li>\n
    56. L\u00e9gifrance. Loi n\u00b083-634 du 13 juillet 1983 portant droits et obligations des fonctionnaires.<\/li>\n
    57. http:\/\/www.legifrance.gouv.fr<\/li>\n
    58. OMS. La violence \u00e0 l’encontre du personnel soignant menace les services de sant\u00e9, Mai 2002.https:\/\/www.who.int\/mediacentre\/news\/releases\/release37\/fr\/<\/li>\n
    59. Minist\u00e8re charg\u00e9 de la sant\u00e9, Guide m\u00e9thodologique, Pr\u00e9vention des atteintes aux personnes et aux biens, Avril 2017.<\/li>\n
    60. L\u00e9gifrance, Code de la sant\u00e9 publique – Article L6143-7.https:\/\/www.legifrance.gouv.fr\/affichCodeArticle.do?cidTexte=LEGITEXT000006072665&idArticle=LEGIARTI000036393572&dateTexte=&categorieLien=id<\/li>\n
    61. L\u00e9gifrance, Loi du 13 juillet 1983 portant droit et obligation des fonctionnaires. https:\/\/www.legifrance.gouv.fr\/affichTexteArticle.do?idArticle=LEGIARTI000024040127&cidTexte=LEGITEXT000006068812<\/li>\n
    62. L\u00e9gifrance, Code civil-art 12-40. https:\/\/www.legifrance.gouv.fr\/affichCodeArticle.do?idArticle=LEGIARTI000032041571&cidTexte=LEGITEXT000006070721&dateTexte=20161001<\/li>\n
    63. L\u00e9gifrance, Code civil-art 12-41. https:\/\/www.legifrance.gouv.fr\/affichCodeArticle.do?cidTexte=LEGITEXT000006070721&idArticle=LEGIARTI000006437049<\/li>\n
    64. Le robert, La relation. https:\/\/www.larousse.fr\/dictionnaires\/francais\/relations\/67845<\/li>\n
    65. Sites internet :<\/li>\n
    66. Giorgio, M.Pr\u00e9venir la violence chez les soignants \u00e0 l’h\u00f4pital, 4 mars 2018<\/li>\n
    67. http:\/\/www.atousante.com\/actualites\/prevenir-violence-soignants-hopital\/<\/li>\n
    68. Association contre la violence et intervention. Qu’est-ce que la violence ? https:\/\/avif.weebly.com\/quest-ce-que-la-violence.html.<\/li>\n
    69. Martel, B. L’agressivit\u00e9 \u00e0 l’oppos\u00e9 de la violence.<\/li>\n
    70. http:\/\/pedagopsy.eu\/agressivite_violence.html<\/li>\n
    71. III. Webographie :<\/li>\n
    72. Comment satisfaire les besoins du malade ? notion d’accueil et accompagnement du malade pendant et apr\u00e8s son hospitalisation. Http\/www.com. Consult\u00e9 le 17\/03\/2019 \u00e0 19h13′.<\/li>\n
    73. Impact de la relation soignant-soign\u00e9 pour la satisfaction des besoins de malade hospitalis\u00e9 et son environnement. http\/www.fr.com. Consult\u00e9 le 15\/02\/2019 \u00e0 16 h23′.<\/li>\n
    74. Notions de relation soignant-soign\u00e9 pour l’accompagnement dans le milieu hospitalier. http\/www.com. Consult\u00e9 le 12\/01\/2019 \u00e0 18h32′. \u2026\/\u2026\/\u2026<\/li>\n
    75. Da silva, M. Psychologie de la sant\u00e9, Cours IFSI Mulhouse, ann\u00e9e 2016-2017.<\/li>\n
    76. Da Silva, E. La dynamique dans la relation de soins, Cours IFSI Mulhouse, ann\u00e9e 2016-2017<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

      This article was originally published as: DETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de…<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[124],"tags":[126,127,128,129],"class_list":["post-4415","post","type-post","status-publish","format-standard","hentry","category-articles","tag-determinants","tag-qualite","tag-relation-soignant-soigne","tag-structure-sanitaire","wpcat-124-id"],"yoast_head":"\nDETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de l\u2019H\u00f4pital g\u00e9n\u00e9ral de r\u00e9f\u00e9rence de TSHIKAPA - IJSSASS Repository<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de l\u2019H\u00f4pital g\u00e9n\u00e9ral de r\u00e9f\u00e9rence de TSHIKAPA - IJSSASS Repository\" \/>\n<meta property=\"og:description\" content=\"This article was originally published as: DETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/\" \/>\n<meta property=\"og:site_name\" content=\"IJSSASS Repository\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ijssass\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-18T18:33:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-18T19:59:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ijssass.com\/journal\/wp-content\/uploads\/2023\/07\/c-users-user-desktop-logo-pnglogo-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"195\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/ijssass.com\/journal\/#\/schema\/person\/adf9bae5731958270e2140cfc1af3771\"},\"headline\":\"DETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de l\u2019H\u00f4pital g\u00e9n\u00e9ral de r\u00e9f\u00e9rence de TSHIKAPA\",\"datePublished\":\"2025-06-18T18:33:58+00:00\",\"dateModified\":\"2025-06-18T19:59:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/\"},\"wordCount\":1349,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/ijssass.com\/journal\/#organization\"},\"keywords\":[\"D\u00e9terminants\",\"Qualit\u00e9\",\"Relation soignant-soign\u00e9\",\"Structure sanitaire\"],\"articleSection\":[\"Articles\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/\",\"url\":\"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/\",\"name\":\"DETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de l\u2019H\u00f4pital g\u00e9n\u00e9ral de r\u00e9f\u00e9rence de TSHIKAPA - IJSSASS Repository\",\"isPartOf\":{\"@id\":\"https:\/\/ijssass.com\/journal\/#website\"},\"datePublished\":\"2025-06-18T18:33:58+00:00\",\"dateModified\":\"2025-06-18T19:59:54+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ijssass.com\/journal\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"DETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de l\u2019H\u00f4pital g\u00e9n\u00e9ral de r\u00e9f\u00e9rence de TSHIKAPA\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ijssass.com\/journal\/#website\",\"url\":\"https:\/\/ijssass.com\/journal\/\",\"name\":\"INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND SCIENTIFIC STUDIES\",\"description\":\"Open Access Library\",\"publisher\":{\"@id\":\"https:\/\/ijssass.com\/journal\/#organization\"},\"alternateName\":\"IJSSASS\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ijssass.com\/journal\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ijssass.com\/journal\/#organization\",\"name\":\"INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND SCIENTIFIC STUDIES\",\"alternateName\":\"IJSSASS\",\"url\":\"https:\/\/ijssass.com\/journal\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ijssass.com\/journal\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ijssass.com\/journal\/wp-content\/uploads\/2023\/07\/c-users-user-desktop-logo-pnglogo-3.png\",\"contentUrl\":\"https:\/\/ijssass.com\/journal\/wp-content\/uploads\/2023\/07\/c-users-user-desktop-logo-pnglogo-3.png\",\"width\":300,\"height\":195,\"caption\":\"INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND SCIENTIFIC STUDIES\"},\"image\":{\"@id\":\"https:\/\/ijssass.com\/journal\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ijssass\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/ijssass.com\/journal\/#\/schema\/person\/adf9bae5731958270e2140cfc1af3771\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ijssass.com\/journal\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/e2404e10f252fd74bce698fdfc0296b3cfb701b99d14951364bf9586aaa0c4a8?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/e2404e10f252fd74bce698fdfc0296b3cfb701b99d14951364bf9586aaa0c4a8?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"https:\/\/ijssass.com\/journal\"],\"url\":\"https:\/\/ijssass.com\/journal\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"DETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de l\u2019H\u00f4pital g\u00e9n\u00e9ral de r\u00e9f\u00e9rence de TSHIKAPA - IJSSASS Repository","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/","og_locale":"en_US","og_type":"article","og_title":"DETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de l\u2019H\u00f4pital g\u00e9n\u00e9ral de r\u00e9f\u00e9rence de TSHIKAPA - IJSSASS Repository","og_description":"This article was originally published as: DETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de...","og_url":"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/","og_site_name":"IJSSASS Repository","article_publisher":"https:\/\/www.facebook.com\/ijssass","article_published_time":"2025-06-18T18:33:58+00:00","article_modified_time":"2025-06-18T19:59:54+00:00","og_image":[{"width":300,"height":195,"url":"https:\/\/ijssass.com\/journal\/wp-content\/uploads\/2023\/07\/c-users-user-desktop-logo-pnglogo-2.png","type":"image\/png"}],"author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/#article","isPartOf":{"@id":"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/"},"author":{"name":"admin","@id":"https:\/\/ijssass.com\/journal\/#\/schema\/person\/adf9bae5731958270e2140cfc1af3771"},"headline":"DETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de l\u2019H\u00f4pital g\u00e9n\u00e9ral de r\u00e9f\u00e9rence de TSHIKAPA","datePublished":"2025-06-18T18:33:58+00:00","dateModified":"2025-06-18T19:59:54+00:00","mainEntityOfPage":{"@id":"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/"},"wordCount":1349,"commentCount":0,"publisher":{"@id":"https:\/\/ijssass.com\/journal\/#organization"},"keywords":["D\u00e9terminants","Qualit\u00e9","Relation soignant-soign\u00e9","Structure sanitaire"],"articleSection":["Articles"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/","url":"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/","name":"DETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de l\u2019H\u00f4pital g\u00e9n\u00e9ral de r\u00e9f\u00e9rence de TSHIKAPA - IJSSASS Repository","isPartOf":{"@id":"https:\/\/ijssass.com\/journal\/#website"},"datePublished":"2025-06-18T18:33:58+00:00","dateModified":"2025-06-18T19:59:54+00:00","breadcrumb":{"@id":"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ijssass.com\/journal\/determinants-de-la-mauvaise-qualite-des-relations-soignants-soignes-dans-des-formations-sanitaires-cas-de-lhopital-general-de-reference-de-tshikapa-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ijssass.com\/journal\/"},{"@type":"ListItem","position":2,"name":"DETERMINANTS DE LA MAUVAISE QUALITE DES RELATIONS SOIGNANTS-SOIGNES DANS DES FORMATIONS SANITAIRES, cas de l\u2019H\u00f4pital g\u00e9n\u00e9ral de r\u00e9f\u00e9rence de TSHIKAPA"}]},{"@type":"WebSite","@id":"https:\/\/ijssass.com\/journal\/#website","url":"https:\/\/ijssass.com\/journal\/","name":"INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND SCIENTIFIC STUDIES","description":"Open Access Library","publisher":{"@id":"https:\/\/ijssass.com\/journal\/#organization"},"alternateName":"IJSSASS","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ijssass.com\/journal\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/ijssass.com\/journal\/#organization","name":"INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND SCIENTIFIC STUDIES","alternateName":"IJSSASS","url":"https:\/\/ijssass.com\/journal\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ijssass.com\/journal\/#\/schema\/logo\/image\/","url":"https:\/\/ijssass.com\/journal\/wp-content\/uploads\/2023\/07\/c-users-user-desktop-logo-pnglogo-3.png","contentUrl":"https:\/\/ijssass.com\/journal\/wp-content\/uploads\/2023\/07\/c-users-user-desktop-logo-pnglogo-3.png","width":300,"height":195,"caption":"INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND SCIENTIFIC STUDIES"},"image":{"@id":"https:\/\/ijssass.com\/journal\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ijssass"]},{"@type":"Person","@id":"https:\/\/ijssass.com\/journal\/#\/schema\/person\/adf9bae5731958270e2140cfc1af3771","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ijssass.com\/journal\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/e2404e10f252fd74bce698fdfc0296b3cfb701b99d14951364bf9586aaa0c4a8?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e2404e10f252fd74bce698fdfc0296b3cfb701b99d14951364bf9586aaa0c4a8?s=96&d=mm&r=g","caption":"admin"},"sameAs":["https:\/\/ijssass.com\/journal"],"url":"https:\/\/ijssass.com\/journal\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/ijssass.com\/journal\/wp-json\/wp\/v2\/posts\/4415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ijssass.com\/journal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ijssass.com\/journal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ijssass.com\/journal\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/ijssass.com\/journal\/wp-json\/wp\/v2\/comments?post=4415"}],"version-history":[{"count":1,"href":"https:\/\/ijssass.com\/journal\/wp-json\/wp\/v2\/posts\/4415\/revisions"}],"predecessor-version":[{"id":4850,"href":"https:\/\/ijssass.com\/journal\/wp-json\/wp\/v2\/posts\/4415\/revisions\/4850"}],"wp:attachment":[{"href":"https:\/\/ijssass.com\/journal\/wp-json\/wp\/v2\/media?parent=4415"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ijssass.com\/journal\/wp-json\/wp\/v2\/categories?post=4415"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ijssass.com\/journal\/wp-json\/wp\/v2\/tags?post=4415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}